Frequently asked questions

Tour Details

Is food available on your tours?


The riverboat has a cash-only bar and grill onboard. Our menu includes burgers, hot dogs, bratwurst, ham and cheese, chicken sandwiches, sloppy joes, nachos, vegetarian burgers, peanut butter and jelly, and grilled cheese. After Labor Day, we serve our homemade riverboat chili. We also have snacks, chips, and beverages including beer, wine and wine coolers. All sandwiches are between $3.50 and $6.50 tax included The 1 ¾ hour wilderness train ride has a cash-only snack bar that sells drinks, chips, candy, and other snacks.




How far is the hike to see the falls?


The nature trail is 5/8 of a mile each way.This hike is considered to be medium in difficulty. There is stairway at the dock (16 steps) and 2 stairways (top view 40 steps and bottom view 62 steps) at the falls viewing area to get you closer to the falls. There is a limited side view of the falls from the trail without using the stairs. The stopover for this hike is 1 hour and 15 minutes. This trail is not handicap accessible. The hike is not recommended for people with serious health problems or problems walking. Passengers who don't hike are very welcome to stay on the boat.




Are your tours handicap accessible?


Partially. We can assist passengers onto and off of the train and boat in a manual wheelchair up to 175 pounds. We are unable to accommodate scooters or power chairs. The distance from the train to the riverboat is 60-70 feet. The hiking trail to our private viewing area at Tahquamenon Falls is not handicap accessible. Passengers who are unable to hike are welcome to remain aboard the boat for the 1 hour and 15 minute stopover, however you are unable to see the falls from the boat. The captain and crew also remain aboard at the stopover and will take good care of passengers who do not hike. We encourage passengers with disabilities to contact us for more information.




How should I dress for the tour?


In the summer months, bring a jacket or sweatshirts as mornings can sometimes be cool. Walking shoes, tennis shoes, or hikers are the best footwear for any season. In the late season, warm clothing is advised. Long pants and several layers work the best. You can even bring blankets if you like.




Does the 1 ¾ hour wilderness train ride (Tour #2) take you to the falls?


No, only the combination train and riverboat tour take you to the falls.




Are there restrooms available during the tour?


The train depot at Soo Junction has restrooms. The riverboat has restrooms on board and there is a restroom at the Tahquamenon Falls viewing area. The time that you are on the train is the only time (35-40 minutes) in which there isn’t a restroom. A restroom is available during the stopover for switching on Tour #2.




How long is each part of the riverboat tour to the falls?


The train ride is 35 minutes each way. The river cruse is 2 hours each way and we stop over for 1 hour and 15 minutes for the nature hike to see Tahquamenon falls via our private access. The total time is 10:30 AM to 5:00 PM. If touring with young children be sure and bring some things for them to play with.




What types of carry on items may I bring?


Extra jackets, clothing, blankets, bags or backpacks, strollers, diaper bags and toys. Small coolers that will fit under your seat, cameras and binoculars. State law prohibits passengers from carrying on alcoholic beverages, however alcoholic beverages are sold on the boat.




Do you allow pets on your tours?


A well-behaved pet is welcome to join you on the tours. We do have some rules that the pet owners must agree to follow in order fom their pet to join the tour. 1. Pets must be well behaved without excessive barking and jumping on other passengers. 2. All pets must be on a 6 foot leash and under the control of an adult at all times. 3. Pets shall not be on the seats unless they are on your lap. That applies to both the train and boat. 4. The food service area on the riverboat is off limits to pets; State Health Department rules. This is the enclosed part of the lower deck. Pets are fine in all other areas. We ask that you bring along your pets water dish so they can get a drink throughout the day.




Will I see lots of wildlife?


Wildlife sightings vary depending on the season, weather and whims of the animals. During the hottest part of the summer and late fall, larger animals like deer and bear become more scarce during the day.





Location

Where do I board the train?


We are located at Soo Junction Michigan. We are 15 miles east of Newberry, just 2 minutes off Highway M-28 at mile marker #246, or about 1 hour from the Mackinac Bridge. Our address is 7195 C. R. 381 (Soo Junction Road) Soo Junction, MI 49868 (or 49000). Due to our remote location, some GPS units have trouble finding us. The nearest intersection is state highway 28 and County Road 381 at mile marker #246. Our big black and yellow sign is on this corner. Follow the county road (381) north for 2 miles it will dead end at the parking lot. Please call if you need directions.




Where can I stay and eat near the train station?


We are 20 minutes from Newberry. There are several motels, restaurants and campgrounds in that area. Check the Newberry Tourism website for more information. We are 1 hour from Sault Ste. Marie and St. Ignace, which have additional lodging options




Can I use my GPS to get directions to Soo Junction?


Some GPS units have trouble finding us. Be sure and put your destination in as 7195 C. R. 381 (Soo Junction Rd.) Soo Junction MI. 49868. If you need help with finding us, please call our office.





Schedule & Payment

Is it necessary to make advance reservations?


We recommend advance reservations for the 2018 season.The train and riverboat tour (Tour #1) will hold 180 passengers and the wilderness train ride (Tour #2) will hold 100. Customers without reservations will be served on a first come, first serve basis.




Do the tours run rain or shine?


Yes, however, please note that very high winds or other severe weather could cancel the tour. We reserve the right to cancel if less than 30 passengers on Tour #1.




Are group discounts available?


We have group rates starting at 10 paying passengers. All groups must be reserved in advance, please call or email for a quote.




What type of payment do you accept?


We accept Visa, Mastercard and Discover Card for tickets and at the gift shop. However, the food and beverage service on the riverboat and snack bar are cash only. Sorry, no personal checks.